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Frequently Asked Questions

FAQs

High-Performance Door FAQ

General Company & Product Info

Our high-speed-doors are engineered for maximum speed, durability, and precision. They open and close faster than standard doors, seal more tightly to prevent air loss, and are built with premium materials to handle heavy use in demanding environments.

We serve pharmaceutical, cleanroom, food processing, cold storage, manufacturing, logistics, and automotive industries. If you need reliable, efficient, and safe doors — we have the right solution.

Both. Our in-house engineering team can design and manufacture a door to your exact size, function, and performance requirements.

Yes — proudly designed and manufactured in the USA for top quality and faster lead times.

We can design to meet ISO cleanroom classifications, USDA and FDA guidelines, GMP standards, OSHA safety regulations, and more.

Door Types & Applications

Swing doors are ideal for frequent pedestrian access, sliding doors save space in tight areas, and roll-up doors deliver ultra-fast operation and superior sealing for climate control and clean environments.

Roll-up and sliding cleanroom doors are preferred for their fast, smooth operation, airtight seals, and contamination control. Swing doors or roll-up doors should be used when wall space is limited.

High-speed insulated doors help reduce temperature loss, prevent ice build-up, and lower energy costs. Hard panel sliding doors are traditional, while flexible panel doors offer a higher level of safety and speed.

Yes — we engineer doors for both interior and exterior applications.

Performance & Features

Our models operate at speeds up to 100 inches per second, improving workflow efficiency and reducing energy loss.

With proper maintenance, our doors can easily last 10–20 years in high-traffic environments.

Fast cycle speeds and tight seals minimize air exchange, keeping temperature and humidity stable — lowering heating, cooling, and refrigeration costs.

Yes — we offer insulated materials and thermal barriers.

Absolutely — stainless steel construction, corrosion-resistant hardware, and FDA-compliant materials are available.

Customization & Design

Yes — we manufacture to match many opening sizes and offer the ability to customize a door system to fit your specific facility needs.

Yes — full windows, half windows, and small vision panels are available in most of our door systems.

Yes — both options are available, along with push button, pull cord, motion sensor, and RFID activation, and many more.

Yes — our doors can integrate with facility automation and access control systems.

Installation & Maintenance

Not factory direct, but we have experienced installation partners across the country we can recommend to you.

Yes — we can adapt most models to fit your current structure.

Most individual door system projects are completed in 1–2 days; however, every site is different.

We do not. You should contact your local door service provider to keep the factory specified scheduled maintenance to maximize the door system lifespan and minimize downtime.

Our standard warranty covers parts and workmanship for one year, with extended coverage on select models.

The cadence and scope of maintenance are different for each door system. Please consult the door specific Owner’s Manual for details.

Safety & Compliance

Yes — designed with OSHA standards and safety features like sensors and emergency stops.

Safey features are engineered specifically to a door type. Most include reversing edges or door travel monitors and even photo eyes as standard in many models. Light curtains, photo-eye sensors, breakaway panels, and manual overrides can be added as options.

Yes — we offer UL-rated fire-rated doors.

Yes — models are available to meet your specifications.

Ordering & Lead Times

Lead time is heavily influenced by the specifications of the door system. We stock standard materials and hardware options so certain models can ship in 5–7 weeks. Please consult the factory to confirm your specific lead time.

We do not reserve production capacity for expedited orders. Orders are fabricated based on confirmation of approval drawings and material availability.

We’ll need opening size, application, environment, performance needs, and special features. Our knowledgeable company sales team are happy to walk you through the process.

Yes — please consult the factory to coordinate your shipment.

Our shipping crates are factory engineered for each door system to ensure proper fit and minimize any potential for shipping damage.

Troubleshooting & Support

Check power and controls, as well as consulting the Owner’s Manual for common issues and solutions. If the problem continues, contact our service team at service@asidoors.com.

No — on-call technicians are available Monday through Friday, 8 a.m. to 4:30 p.m. CST.

Available 24/7 on our website or by request during business hours.

Yes — we stock some standard parts for quick shipping. Please consult our Parts team at parts@asidoors.com for further details.
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